Bracknell Data Recovery is Bracknell and London’s No.1 MacBook data recovery specialist. With 25 years of experience in MacBook and Apple storage device recovery, our engineers have handled every data loss scenario – from simple file deletions to complex hardware failures. We combine friendly, professional service with highly technical expertise, using advanced tools and a Class 100 cleanroom to securely retrieve your data. Whether your MacBook is old or brand-new, in London or beyond, our team will retrieve your files safely. We support all MacBook models and storage technologies, including:

• Storage Interfaces: SATA, PATA, NVMe, SCSI, SAS, PCIe (including M.2/U.2) and eSATA.
• File Systems: APFS, HFS+, HFS, FAT32, exFAT, NTFS, ext and other formats used by macOS and Boot Camp.

Supported MacBook Models

Bracknell Data Recovery can recover data from any MacBook, old or new. We commonly work on the top-selling models such as:

1. MacBook Air 15-inch (M3, 2024)
2. MacBook Air 13-inch (M3, 2024)
3. MacBook Air 13-inch (M2, 2022)
4. MacBook Pro 14-inch (M2 Pro/Max, 2023)
5. MacBook Pro 16-inch (M2 Pro/Max, 2023)
6. MacBook Pro 13-inch (M2, 2022)
7. MacBook Air 13-inch (M1, 2020)
8. MacBook Air 13-inch (Retina, 2018, Intel)
9. MacBook Pro 13-inch (2020, Intel)
10. MacBook (12-inch Retina, 2015, Intel)

Supported macOS Versions

We support data recovery from all major macOS and OS X releases, including:

• macOS Sonoma (14.x)
• macOS Ventura (13.x)
• macOS Monterey (12.x)
• macOS Big Sur (11.x)
• macOS Catalina (10.15)
• macOS Mojave (10.14)
• macOS High Sierra (10.13)
• macOS Sierra (10.12)
• OS X El Capitan (10.11)
• OS X Yosemite (10.10)
• OS X Mavericks (10.9)
• OS X Mountain Lion (10.8)
• OS X Lion (10.7)
• OS X Snow Leopard (10.6)

Common MacBook Data Loss Scenarios

MacBook data loss can happen due to many different issues. We routinely handle all common fault scenarios, including:

• Accidental Deletion: Files or folders may be accidentally deleted or emptied from the Trash. Bracknell Data Recovery’s tools scan the drive for recoverable remnants and restore lost items, since data remains on disk until it is overwritten.
• Drive Formatting: If a MacBook drive or partition is accidentally formatted, the original file system and partition table may be erased. Our experts use specialised software to rebuild partition tables and recover files from formatted APFS or HFS+ volumes.
• Partition Table Corruption: Damage to the GPT/MBR partition table can make volumes invisible. We can repair or reconstruct partition tables, allowing the Mac to recognise the drive structure again and restore data.
• File System Corruption: APFS or HFS+ file system metadata can be damaged by sudden shutdowns, software crashes or disk errors. Our team repairs file system metadata and retrieves files from corrupted volumes, often mounting damaged partitions in read-only mode to extract data.
• Failed macOS Update: An incomplete or failed macOS upgrade may leave the drive unbootable or hide data. Bracknell Data Recovery uses alternative boot environments to access the drive and recover user files even when the system won’t start.
• Malware or Ransomware: Though less common on Mac, malware or ransomware may encrypt or delete user data. We carefully examine the drive, remove malicious code if present, and use backups or decryption techniques to recover as many files as possible.
• FileVault Encryption Lock: If FileVault full-disk encryption was enabled and the password or recovery key is lost, access becomes very difficult. Our team attempts to recover any unencrypted data or salvage parts of the drive; in some cases we assist with legitimate Apple recovery methods.
• EFI/Firmware Password Lock: A BIOS or firmware (EFI) password can prevent booting the MacBook entirely. Our specialists can often reset or bypass firmware locks to gain access to the drive and retrieve data.
• T2 Security Chip Issue: T2-equipped MacBooks use hardware encryption. If the T2 security chip malfunctions or the recovery process is locked, data access may fail. We have specialised hardware and procedures to handle T2-protected drives and recover data when possible.
• SSD Controller Failure: The SSD’s controller chip can fail due to power surges or defects, making the drive unreadable. Bracknell Data Recovery’s lab performs a controlled “chip-off” process by removing NAND flash chips and reading them with specialised equipment to rebuild the data.
• NAND Flash Chip Failure: Individual NAND flash memory chips on an SSD may wear out or crack, causing read errors. Our engineers extract remaining data by mapping working cells and using error-correction techniques to assemble files from failing chips.
• HDD Read/Write Head Crash: Older MacBook models with mechanical drives can suffer head crashes from impacts or wear, scratching the platters. In our cleanroom lab we carefully replace or repair the drive heads and use precision equipment to recover the platter’s data.
• HDD Motor Failure: A damaged spindle motor stops the drive from spinning. We replace faulty motors or use special rigs to rotate platters at controlled speeds, enabling safe imaging of data.
• Liquid Damage: Spills (coffee, water, etc.) can short-circuit the logic board or drive electronics. We dry and clean affected components, often replacing ruined parts, then extract data if the drive electronics can be revived or by transferring storage modules to a working board.
• Physical Impact (Drop): Dropping a MacBook can jar the drive or connectors. Our team inspects and repairs physical damage (like loose connectors or bent parts) and recovers data by stabilising the drive enough for imaging.
• Overheating Damage: Excessive heat can melt solder joints or warp drive components. Bracknell Data Recovery’s technicians repair heat-damaged electronics and carefully recover data, often cooling components and using heat-controlled benches to avoid further damage.
• Power Surge/Electrical Damage: Voltage spikes or lightning strikes can fry drive electronics or controller chips. We diagnose and replace burnt components or move storage chips to a working board, enabling data extraction.
• Port/Interface Failure: A faulty SATA, M.2 or PCIe interface on the logic board can make an otherwise good drive appear dead. Our engineers remove the drive and access it via external interfaces or substitute logic boards to read the data directly.
• Drive Not Recognised: If macOS doesn’t detect the drive at all, we treat it as a severe hardware fault. The drive is removed and connected to our forensic imager or a donor system to safely extract the data bit by bit.
• Data Overwritten: Installing a new OS or copying large files can overwrite existing data. While true recovery is limited, our team attempts to recover remnants of overwritten files using deep forensic scanning and reconstruction techniques.
• iCloud or Backup Sync Loss: Accidentally deleting files in iCloud Drive or a Time Machine backup can remove them locally. We search for remnants in local snapshots or Time Machine sparsebundles to restore lost files that were synced or backed up.
• Fusion Drive Failure: Apple Fusion Drives combine SSD and HDD. If one component fails, the Fusion volume can collapse. Bracknell Data Recovery treats each drive separately, using cross-drive rebuilding techniques to recover data from the failed hybrid system.
• Boot Camp/NTFS Partition Error: Issues in Boot Camp (Windows) partitions can corrupt the Mac volume. Our engineers can image the Boot Camp drive, fix its NTFS structure, and restore the Mac volume without data loss on either side.
• Bad Sectors/Block Errors: Areas of the disk may develop unreadable sectors over time. We use advanced imaging that skips bad blocks and consolidates good ones, then piece files back together, recovering data around damaged areas.
• Firmware Corruption: A corrupted SSD or drive firmware (from a failed update) can make the drive appear dead. Our specialists reprogram or replace firmware chips in-house, restoring the drive logic to access the stored data.
• SSD Wear-Out: After extensive use, SSD cells can wear out and cause unreadable pages. We use wear-leveling analysis and partial chip recovery to pull remaining readable data off an old SSD.
• APFS Snapshot Corruption: APFS uses snapshots; if those are corrupted, the system may not show files. We bypass the snapshot to access the underlying container and recover files directly from the raw storage.
• Unexpected Shutdown: Sudden power loss or a kernel panic during a write can corrupt files. Bracknell Data Recovery’s team rebuilds damaged file structures using journal logs or backup metadata, salvaging data up to the crash point.
• Volume Header Corruption: The volume header contains key information about the filesystem. If it’s damaged, the entire drive may be inaccessible. Our engineers reconstruct or rebuild the header from disk remnants to unlock and recover the data.
• Disk Image (DMG) Corruption: Important files may be stored in a DMG (disk image) that becomes corrupted. We attempt to repair or mount the damaged image, extracting any intact files inside for recovery.

How We Recover Your Data

Bracknell Data Recovery uses a meticulous, multi-step process to safely recover your data:

1. Diagnostic Assessment: Our technicians perform a detailed inspection of your MacBook’s storage to identify the cause and severity of data loss without altering the original device.
2. Safe Disk Imaging: We create a sector-by-sector clone of the drive (or disk images of SSD chips) in our secure lab. This preserves the original evidence and allows work on a copy to avoid further damage.
3. Data Extraction: Using specialised software and hardware tools, our experts retrieve files from the cloned image. This may involve repairing file system structures, reconstructing partitions, or even chip-level recovery for damaged drives.
4. Verification and Return: Recovered data is carefully verified for integrity. Bracknell Data Recovery then prepares your files for return (via secure transfer or physical media), along with a report of the recovery process and results.

Why Choose Us

• 25+ Years of Apple Expertise: With 25 years specialising in MacBook and Apple data recovery, Bracknell Data Recovery understands Apple storage inside and out.
• Dedicated MacBook Specialists: We focus exclusively on Mac and Apple hardware, so our engineers are fully trained in Apple’s unique systems and storage architecture.
• Advanced Cleanroom Lab: Our UK-based lab has a Class 100 cleanroom and the latest forensic equipment. We can perform delicate physical repairs and chip-off work under strict contamination control.
• Comprehensive Support: We handle all drives and interfaces – SSDs, HDDs, Fusion Drives, NVMe/M.2 modules – and all major file systems (APFS, HFS+, etc.). No MacBook issue is beyond our scope.
• Fast, Secure Service: Serving Bracknell, London and nationwide, we offer prompt turnaround and keep your data secure. All work is confidential and backed by our free initial consultation.

Call to Action

Need urgent MacBook data recovery in London or Bracknell? Contact Bracknell Data Recovery today for a free consultation and expert assistance. Our friendly team is ready to recover your important files safely and quickly. Reach out by phone or via our website’s contact form and let us restore your data with precision and care.