At Bracknell Data Recovery, we specialise in recovering lost data from failed or damaged Synology NAS (Network Attached Storage) systems. With over 25 years of experience, we are trusted by businesses and individuals across London and Bracknell to deliver safe, expert recovery from all Synology models and RAID configurations — including critical RAID 5 and RAID 10 arrays.

If your Synology NAS is not booting, showing degraded volume status, or has suffered a power surge or multiple disk failure, our engineers are here to help.

Top 10 Synology Models We Recover From

We provide expert data recovery for all Synology NAS models, including:

1. Synology DiskStation DS920+
2. Synology DiskStation DS220+
3. Synology DiskStation DS1522+
4. Synology DiskStation DS1821+
5. Synology RackStation RS1221+
6. Synology DiskStation DS423+
7. Synology RackStation RS4021xs+
8. Synology DiskStation DS723+
9. Synology DS218play / DS118
10. Synology DS1019+

We also recover from all legacy Synology NAS devices and multi-bay enterprise-grade systems.

Supported Operating Systems

Our Synology data recovery services support NAS systems used with:

• Windows (Server and desktop editions)
• macOS (All versions including APFS-based environments)
• Linux (Ubuntu, Debian, CentOS, Red Hat)
• Unix variants and custom environments

Synology Drive Failures We Commonly Recover From

Our engineers frequently recover from the following Synology-related issues:

1. RAID 5/RAID 10 degradation due to multiple drive failure
2. NAS enclosure power failure or surge-damaged PCB
3. Volume status shows “crashed” or “degraded”
4. DSM (DiskStation Manager) unable to mount volume
5. One or more drives clicking, unresponsive, or not spinning
6. NAS appears offline or not accessible over the network
7. Lost access after failed DSM firmware update
8. NAS stuck in boot loop or “migrating” indefinitely
9. Drive shows as “not initialised” or RAW in DiskStation
10. Failed expansion or rebuild corrupting existing volume
11. Physical drive damage due to vibration, impact, or overheating
12. Disk I/O errors and bad sector accumulation on member disks
13. Encrypted shared folders not accessible
14. RAID metadata corruption
15. NAS reset or accidental reconfiguration of storage pool
16. User account corruption preventing access to shares
17. Failed power supply damaging multiple drives
18. SSD cache drives failing, crashing primary volume
19. Corruption from third-party backup/sync integrations
20. Lost shared folders after DSM upgrade
21. iSCSI LUN failures within Synology Manager
22. Data loss during SHR (Synology Hybrid RAID) rebuild
23. Unresponsive admin interface with no drive errors
24. Dropped or improperly ejected NAS enclosure
25. Failed login due to corrupted access privileges
26. Disk swap or reordering of drives during maintenance
27. Firmware-level controller failure
28. Block-level replication conflict during sync
29. Deleted or overwritten shared folders
30. Overwritten LVM volume headers or partition table corruption

How We Recover Synology NAS Data – Step by Step

1. Drive Imaging

Each drive is removed from the NAS and imaged individually using sector-level imaging tools. If mechanical issues are present, drives are handled in our cleanroom to prevent platter or head damage.

2. RAID Reassembly

Using our RAID recovery platform, we virtually reconstruct the RAID array (RAID 0, 1, 5, 6, 10, or SHR) using cloned images, restoring the exact structure as it was prior to failure.

3. File System Analysis and Volume Mount

We rebuild damaged or missing file systems, typically ext4 or Btrfs, including:

• Logical Volume Management (LVM2) restoration
• DSM-specific volume metadata repair
• Rebuilding of shared folder structure

4. Data Extraction and Verification

Once volumes are accessible, we extract all files and folders. Data is verified for integrity, and a full file listing is provided for review before final transfer to a secure storage device.

Why Choose Bracknell Data Recovery?

• 25+ Years of NAS & RAID Recovery Experience
• Expertise in Synology DSM, SHR, and Advanced RAID Topologies
• Full Support for Encrypted Volumes and Multi-Bay Configurations
• Cleanroom Facilities for Failed Disk Repairs
• Secure & Confidential – GDPR-Compliant
• Free Diagnostic and Transparent Process
• 48-Hour Critical Recovery Option Available for Business Clients

From home NAS units to enterprise rack-mounted Synology systems, our synology data recovery service is designed to get your data back fast — with no compromise on safety or accuracy.

Contact Us Today for a Free Diagnostic

If your Synology NAS has failed, degraded, or is no longer accessible, don’t risk further data loss. Contact Bracknell Data Recovery today. Our team of experienced RAID specialists is ready to help restore your critical data with confidence.